Tailor-made outsourcing services
Tailor-made outsourcing services
Outsource intelligently. Gain in efficiency, flexibility and competitiveness.
Delegating does not mean losing control.
It means saving time, optimizing costs, and focusing on what really matters.
At WiseProjects, we help you outsource your support or operational functions with qualified profiles, available quickly, and integrated as a natural extension of your team.
Our areas of outsourcing expertise
Dirty profiles trained to help you achieve your goals:
- Prospecting, lead qualification
- Make an appointment
- Sales follow-up & reminders
- CRM Management
After-sales profiles to strengthen your customer relations after the purchase:
- Responses to customer requests
- Claims management
- Order tracking and customer satisfaction
Other available outsourcing areas
Virtual assistance & administrative management
- Diary, e-mails, document drafting
- Travel organization, database management
Remote customer support
- Incoming calls, e-mails, live chat
- Level 1 support & reminders
Community management & content
- Programming publications
- Replies to messages
- Monitoring & moderation
Why choose WiseProjects?
- A presence in France and Tunisia for smooth coordination and controlled costs
- Trained, experienced and rapidly available profiles
- A single point of contact to manage your outsourced teams
- A results-oriented approach, with clear performance indicators
- Confidentiality and security guaranteed on all assignments
For whom?
Our solutions are designed for :
- SMEs and startups that want to delegate in order to accelerate
- Companies needing flexible staffing
- Growing brands or e-tailers