Virtual assistance and customer support

Our Virtual Assistance and Customer Support Services

Wiseprojects offers customized solutions to simplify your day-to-day operations, optimize your business management, and deliver an exceptional customer experience.

Whether for administrative or customer support needs, our team of experts is ready to support you. So you can concentrate on what’s important.

Our Virtual Assistance Services

A management administrative simplified and optimized thanks to à our expertise.

Remote Administrative Management

  • Email and calendar organization :
    • Sort and prioritize emails to ensure efficient management of your inbox.
  • Scheduling and coordination of business appointments, with personalized notifications and reminders.
  • Calendar synchronization for teams or external partners.
    • Document processing :
      • Professional drafting of letters, reports and other administrative documents.
      • Digital filing and organization of archives for quick and easy access.
      • Optimize document processes to reduce errors and speed up workflows.
  • Billing and reminders :
    • Create customized invoices that comply with accounting standards.
    • Real-time payment tracking with automated tools.
    • Management of unpaid reminders while maintaining professional customer relations.

Win time time and increase your productivity with our solutions solutions solutions.

Social network management and online customer relations

Maintain a presence professional presence and engaging presence :

  • Moderation of social accounts :
    • Proactive monitoring of messages and comments for rapid response.
    • Remove inappropriate content to preserve your brand image.
  • Community animation :
    • Creation of attractive publications to increase engagement.
    • Organization of interactive campaigns, such as contests or surveys.
  • Reputation monitoring :
      • Analysis of mentions of your brand on different channels.
      • Develop strategies to respond constructively to criticism .

        Simplify the management from your presence at online presence at à our experts.

Customized services

Boost your business and achieve your goals with innovative solutions :

  • Search optimal optimal and reservations (hotels, transport, activities).
  • Handling unforeseen events, such as last-minute cancellations or changes.
  • Complete coordination , including logistics,invitation managementand selection of service providers.
  • Follow-up the budget and resolutions of problems at time solutions.
  • Assistance with property rentals, including writing advertisements and managing viewings.
  • Follow-up administrative with with tenants, such as the collection of rents and contract management.
  • Sourcing from suppliers or service providers for for specific needs.
  • Realization of monitoring sector or competitive intelligence adapted à your objectives.

Enjoy a service on measure for lighten your daily.