Tailor-made outsourcing services

Tailor-made outsourcing services

Outsource intelligently. Gain in efficiency, flexibility and competitiveness.

Delegating does not mean losing control.

It means saving time, optimizing costs, and focusing on what really matters.
At WiseProjects, we help you outsource your support or operational functions with qualified profiles, available quickly, and integrated as a natural extension of your team.

Agence digitale WiseProjects, experts en création de sites et SEO

Our areas of outsourcing expertise

Dirty profiles trained to help you achieve your goals:

  • Prospecting, lead qualification
  • Make an appointment
  • Sales follow-up & reminders
  • CRM Management

After-sales profiles to strengthen your customer relations after the purchase:

  • Responses to customer requests
  • Claims management
  • Order tracking and customer satisfaction

Back office profiles to help you manage your day-to-day operations:

  • Administrative management
  • Data entry
  • Internal coordination
  • Project assistance

Specialized profiles for claims management and legal follow-up :

  • Preparing sample responses
  • Handling customer disputes
  • Support for simple procedures

Other available outsourcing areas

Virtual assistance & administrative management

  • Diary, e-mails, document drafting
  • Travel organization, database management

Remote customer support

  • Incoming calls, e-mails, live chat
  • Level 1 support & reminders

Community management & content

  • Programming publications
  • Replies to messages
  • Monitoring & moderation
services

Why choose WiseProjects?

  • A presence in France and Tunisia for smooth coordination and controlled costs
  • Trained, experienced and rapidly available profiles
  • A single point of contact to manage your outsourced teams
  • A results-oriented approach, with clear performance indicators
  • Confidentiality and security guaranteed on all assignments

For whom?

Our solutions are designed for :

  • SMEs and startups that want to delegate in order to accelerate
  • Companies needing flexible staffing
  • Growing brands or e-tailers

Ready to outsource your tasks with peace of mind?